As a nurse managing cases, it's imperative to uphold professionalism and empathy throughout your nursing career. Here's what to avoid saying:
Refrain from making judgmental remarks about patients' lifestyles or choices.
Never breach patient confidentiality; adhere strictly to HIPAA regulations.
Avoid overpromising or offering medical advice beyond your scope.
Steer clear of negative comments about colleagues or patients' families.
Use sensitive language, considering cultural backgrounds and beliefs.
Avoid offering false reassurances or dismissing patient concerns.